Frequently asked questions

Confio products are suitable for professional care settings including care homes, hospitals, and pharmacies, as well as healthcare distributors and individuals seeking reliable incontinence support. Our products are designed to meet both professional and personal care needs.

Yes. One range, cut to fit men and women, sized by waist and hip.

Our unisex pull-up pants come in three sizes: M (waist 60–110cm), L (70–130cm) and XL (80–165cm). Between sizes? Choose the larger size for the best fit and protection. Each pack contains 10 pants.

Confio incontinence bed pads are supplied in a large size of 60×90cm, and come in packs of 20 pads. This size is suitable for standard single beds, chairs, and many other surfaces commonly found in care environments.

Choose your size, how many packs you need, and how often — every 2 to 8 weeks. You save 10% on every delivery, and you can pause, skip or change your plan anytime in your account — one tap, no phone calls.

Most people with a long-term condition qualify to buy VAT-free under VAT Notice 701/7 — see our VAT relief guide for the plain-English version.

Yes, Confio pull-up incontinence pants include a wetness indicator designed to support easier monitoring in care routines. The indicator provides a visual guide that can help carers identify when a change may be required, supporting both comfort and efficiency.

Our pull-up pants use 360° Leak-Lock Protection technology, which forms a secure barrier all around the garment — not just at the front and back. This helps provide reliable protection even during movement, supporting confidence and comfort throughout the day.

Our bed pads feature 5-Layer LockShield Technology, which includes a sealed edge barrier that prevents side leaks. Each layer serves a specific purpose: maximum absorption, a leakproof barrier, a dry comfortable top layer, and a secure backing to protect the surface beneath. The sealed edges are a key differentiator compared to many standard bed pads.

Yes — samples may be requested through our trade and samples form. Complete the form, select "Free samples", and a member of the team will be in touch.

Yes, Confio can discuss product supply for care homes and professional care providers. We offer trade pricing discussions and are happy to support care home managers in finding the right products for their residents — start with the trade enquiry form.

Yes — trade pricing is available for care homes, pharmacies, hospitals, distributors and professional buyers, and we welcome wholesale and distribution enquiries. Use the trade enquiry form and select the option that fits, and a member of our team will respond with further information.

Yes. Confio products are supplied with a focus on quality and compliance, including MHRA registration and CE conformity. Product specifications and compliance documentation can be provided on request — professional buyers and procurement teams can request them via the trade page.